Webdesk customers have full ownership of their brand, website files, and content hosted on our servers. We are committed to protecting these rights and information with the utmost security and confidentiality. We also believe in providing easy access to this data and content to our customers upon request, without any delay or hindrance.

 

In the event that the customer contracts with us to terminate the service, all files and data related to their website will be delivered in full in accordance with the contract concluded between the two parties.

 

Data Access Conditions

No open invoices

Fulfillment of subscriptions and their duration

Submitting a request to cancel the subscription 3 months before the end of the subscription

 

 

Webdesk sarl is committed to providing high-quality digital services while ensuring the security of all information assets. We strive to meet and exceed customer expectations through innovative solutions and secure practices.

 

 

We pledge to comply with applicable legal, regulatory, and contractual obligations related to our services, information security, and data protection, and to ensure ethical and legal business operations.

 

 

Our risk management process identifies, assesses, and manages risks associated with information security and service delivery, ensuring the confidentiality, integrity, and availability of information.

 

 

The digital assistant sets measurable objectives for quality and information security, aligned with our business objectives. We are committed to the continuous improvement of our IMS through regular reviews and updates.

 

 

All employees will receive ongoing training and awareness programmes on the importance of quality and information security within their roles, promoting a culture of excellence and security awareness.

 

 

This policy and its importance will be communicated to all employees, contractors and relevant third parties. We encourage an open culture where security and quality concerns can be raised and addressed collaboratively.

 

 

The effectiveness of the IMS will be regularly monitored, reviewed, and evaluated through performance indicators, internal audits, and feedback mechanisms to ensure its continued alignment with our objectives.

 

 

Management will regularly review the IMS to ensure it remains effective, relevant, and aligned with our strategic direction and compliance requirements. The Digital Axelius leadership team is fully committed to implementing, maintaining, and continually improving the IMS. This policy will be reviewed annually or as needed to ensure its continued relevance and effectiveness.