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Webdesk SMS Opt-in Policy

Webdesk LLC – SMS Usage & Opt-In Policy

Effective Date: 07/19/2025

Webdesk LLC operates and maintains digital platforms and mobile applications including, but not limited to, the Sogsoog App and Chhiwty App. These platforms utilize SMS-based One-Time Passwords (OTPs) as a core security and verification method for user identity.

Purpose of SMS Usage

We use Twilio’s communication services to send SMS messages for the following purposes:

  • One-Time Passwords (OTPs): To verify user phone numbers during registration, login, and critical actions.
  • Two-Factor Authentication (2FA): To enhance account security through second-layer verification.
  • Transactional Messages Only: No marketing or promotional messages will be sent via SMS.

Opt-In Consent

By signing up for and using any application provided by Webdesk LLC (including Sogsoog or Chhiwty), users explicitly consent (opt-in) to receive OTP SMS messages for identity verification purposes.

This opt-in occurs when:

  • A user provides their mobile phone number during registration or login.
  • A user requests a login code or verification message.

The SMS will always be triggered by a user action, and will contain only the code needed to complete the secure process.

Opt-Out Policy

Because OTP SMS messages are essential for authentication, users cannot opt out of receiving them if they wish to continue using the apps. If a user wishes to stop receiving OTPs, they may delete their account or contact Webdesk LLC to request account removal.

Message Frequency

You will receive SMS messages only when:

  • You attempt to register or log in to the app.
  • You initiate an action that requires identity verification.

We do not send repeated messages unless you request them via retry or resend buttons in the app.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Webdesk LLC and its applications are not responsible for any charges incurred from receiving SMS messages.

Contact Information

If you have any questions regarding this policy or our use of SMS through Twilio, please contact:

Webdesk LLC
Email: support@scholweb.com