Webdesk Terms of Use

Effective Date: May 4, 2025

1. Acceptance of Terms

By using our website or any of our services, you acknowledge and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any of these terms, please refrain from using our services.

2. Eligibility

Users must be at least eighteen (18) years old and legally capable of entering into binding contracts to use our services.

3. Services Overview

We offer a range of digital services, including but not limited to:

• Website design and development

• Social media account management

• Search engine optimization (SEO)

• Link building services (Backlinks)

• Website maintenance

• Web hosting services

4. Account Creation

You may be required to create an account to access certain services. You agree to provide accurate and complete information, maintain the confidentiality of your login credentials, and accept full responsibility for all activities that occur under your account.

5. Payments and Billing

5.1 Fees

Service fees are listed on our website or within individual service agreements. All fees are in U.S. Dollars unless otherwise stated.

5.2 Payment Terms

Payments are due according to the terms specified in the relevant service agreement. Late payments may result in additional charges or suspension of services.

5.3 Refund Policy

Refund policies vary depending on the service type and are defined in individual agreements. Generally, fees paid for completed services are non-refundable.

6. Intellectual Property

All content, trademarks, and intellectual property related to our website and services are owned by us or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Conduct

You agree not to:

• Use our services for any unlawful purposes

• Transmit or share harmful or malicious content

• Interfere with or disrupt the functionality of our services

• Access our systems or user data without authorization

8. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if you violate these terms or misuse the services in any way.

9. Disclaimer

Our services are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee error-free or uninterrupted service.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Webdesk LLC from any claims, losses, liabilities, or expenses arising from your violation of these terms or misuse of our services.

12. Governing Law

These terms shall be governed by and interpreted under the laws of the State of Wyoming, USA, without regard to conflict of law principles.

13. Amendments to Terms

We may update these terms from time to time. Continued use of our services after any changes constitutes acceptance of the updated terms.

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14. Membership Terms

14.1 Membership Services

We offer membership plans that may include:

• Social media management: content creation, scheduling, analytics

• SEO services: keyword optimization, on-page/off-page SEO

• Link building: acquiring high-quality backlinks

• Website maintenance: updates, security checks, performance improvements

• Hosting services: reliable storage and bandwidth plans

14.2 Membership Eligibility

Membership is open to both individuals and businesses. By subscribing, you confirm that you meet the eligibility requirements and agree to the terms outlined herein.

14.3 Membership Fees and Renewals

Membership fees are charged periodically based on the selected plan. Unless canceled, membership renews automatically at the end of each billing cycle.

14.4 Cancellation and Termination

You may cancel your membership at any time via your account settings. Cancellations take effect at the end of the current billing cycle. We reserve the right to terminate memberships for violation of these terms.

14.5 Service Level Agreement (SLA)

We commit to high service quality. Specific performance standards—such as uptime, support speed, and response times—are detailed in individual service agreements.

14.6 Privacy and Data Protection

Your data is handled according to our Privacy Policy. By using our services, you consent to our collection and use of your data as described therein.

14.7 Technical Support

Support is provided via email and live chat during official working hours. Response times may vary based on the nature of the request.

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15. Training Enrollment Policy

(For individuals seeking hands-on learning through practice)

15.1 Introduction

Webdesk LLC believes the best way to develop professional designers and developers is through a “learning by doing” approach. Our training program offers real-world project experience under the supervision of our expert staff.

15.2 Enrollment Requirements

To join the training program, applicants must:

• Have a serious interest in learning and career development

• Commit fully to the training schedule and team guidelines

• Sign a training contract outlining rights and responsibilities

• Accept periodic performance evaluations by training supervisors

15.3 Initial Voluntary Period (First Three Months)

New trainees are expected to demonstrate genuine interest and commitment by:

• Completing the first three months without financial compensation as a trial phase to assess seriousness, skill level, and alignment with Webdesk standards

• During this period, trainers volunteer their time and effort to transfer knowledge and guide learning

This phase acts as proof of the trainee’s willingness to join Webdesk’s professional culture and meet its high expectations.

15.4 Monthly Scholarship After Three Months

Upon successful completion of the initial period, trainees will receive a monthly training scholarship determined by:

• The value defined in the training contract signed after the trial

• Country of residence, based on local economic conditions and purchasing power

• Continued eligibility based on task quality and supervisor evaluations

15.5 General Provisions

• Participation in the program indicates full agreement to this policy

• Webdesk LLC reserves the right to amend the policy as needed and will notify trainees of any major changes

• Trainees are expected to continuously prove their commitment through quality, discipline, and a willingness to learn

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16. Employee and Trainee Conduct Policies

16.1 Sanctions for Aware Mistakes During Training (Phase 1)

Trainees in Phase 1 are expected to show maximum responsibility and attention to detail. Any trainee who knowingly commits an error—by action, negligence, or ignoring prior instructions—will face disciplinary action.

A confirmed aware mistake during Phase 1 results in a three-month deduction from the trainee’s scholarship duration.

Webdesk enforces these sanctions to:

• Protect its clients and maintain service quality

• Honor the time and effort invested by its instructors and experts

Trainees are encouraged to fully read and understand the company’s client project fulfillment policy to ensure compliance.

Webdesk LLC reserves the right to assess the nature of the mistake, verify trainee awareness, and apply the sanction at its sole discretion. Repeated or serious violations may result in suspension or expulsion from the training program.

17. Quality Policy for Designers and Developers

17.1 Objective

This policy ensures all work by Webdesk’s design and development teams meets high professional and client satisfaction standards.

17.2 Scope

Applies to all designers and developers—full-time, trainees, or external collaborators—engaged in company or client projects.

17.3 Core Quality Standards

17.3.1 Accuracy and Professionalism

• Adherence to project specifications

• Careful review of work before delivery

• Compliance with clean and structured coding practices

17.3.2 Timeliness

• Delivery within set deadlines

• Advance notice in case of delays due to valid reasons

17.3.3 Communication and Documentation

• Clear documentation within project files or task management tools

• Effective communication with team and supervisors

17.3.4 Continuous Improvement

• Staying updated with latest trends and best practices

• Accepting feedback and striving for performance growth

17.4 Sanctions for Non-Compliance

Minor Violations (e.g., slight delays, formatting issues)

• Verbal or written warnings

• Required corrections within a set period

Moderate Violations (e.g., unmet requirements, ignored known errors)

• Deductions from performance bonuses

• Mandatory rework without additional payment

Major Violations (e.g., deliberate negligence, repeated aware mistakes, client impact)

• Financial penalties from project rewards or monthly bonuses

• For trainees: 2–3 month scholarship deduction

• For employees: formal warnings, suspension, or contract termination based on severity

17.5 Periodic Evaluation

Webdesk LLC conducts regular performance reviews based on technical reports, client feedback, and project outcomes. Promotions and recognition are directly tied to adherence to this policy.

Contact Us

For questions or feedback about these terms, please contact:

Webdesk LLC
🌐 https://scholweb.com
📧 support@scholweb.com

By using our services, you acknowledge that you have read, understood, and agreed to these terms in full.